How long will it take to get my package?
The time for shipping your package is set by supplier or distance of products, with the international shipping it can be delayed by the day off working or festival day.
How do I track my order?
You can track your order by going to the page Track Your Order. then enter your Order ID in the box below and press the “Track” button. This was given
What Shipping Methods are available?
Currently, suppliers can choose from the following express shipping options: Air Parcel, Post Office, Local Transport Service, Pick up by supplier, etc. Since the shipping methods are set up by
How do I get coupons or discounts?
Coupons or Discounts Deal is available by Event, Special Day and Festival Time, on Promotion Page, Home Page with Champagne by Event, Subscriber by mail alert, Apps Notification and also on any Social Platforms
Do I need an account to place order?
The best recommended having the account to buy or order the products, because we sometimes give you the best gift on promotion event, get the discount of coupon deals, earn
How do I place an order?
Here’s a step-by-step look at the checkout process. 1. Check your shopping cart. Check over the items listed in your shopping cart. You have the option of adding or deleting
Buyer Protection
Welcome to Khammouane Shop Buyer Protection. We want you to shop with confidence and worry less. Our Buyer Protection ensures that your purchases are covered in the event that you
Can I cancel my order if the order status says: Payment being verified?
Yes, you can cancel your order at that time by going to your order account then click cancel and You can contact us if you’ve got some problem
Why is my payment being verified again while the payment has already been confirmed?
We normally do another round of internal verification to ensure payment safety. This normally takes no longer than 24 hours. Successful verification > the status of the order will be changed to
How do I use a coupon or discount?
When you place your order, you can use your coupon or get a discount. Here’s how: 1. Make sure you know when you can use the coupon. Go to My Coupons to
